Which statement about configuration items (CIs) and assets is correct?

• A. The contract and entitlements of an asset dictate whether or not it is stored in the CMDB
• B. The CMDB only tracks CIs, assets cannot be CIs
• C. While the CMDB may track some assets as configuration items (CIs) not ALL assets are CIs
• D. The CMDB tracks all assets as configuration items (CIs)

Answer: (C)

The main idea is that the CMDB stores items that are configured and managed for IT services, called configuration items, and not every asset automatically becomes a CI. The CMDB may include some assets as CIs when their configuration, state, and relationships matter for delivering and supporting services. In many cases, assets exist and are tracked for financial or lifecycle purposes (asset management) without being modeled as CIs in the CMDB. So you can have assets that are valuable to track, but not all of them are treated as CIs, and the CMDB won’t necessarily hold every asset as a CI. Contracts or entitlements don’t alone determine whether something is stored in the CMDB; it’s about whether the item’s configuration information and relationships are necessary for managing services.