Which of the following statements describes the Demo Data plugin's case type options?

• A. It provides only product cases
• B. It includes an Order case type in addition to product
• C. It includes a Contract case type
• D. It includes a Billing case type

Answer: (B)

The point here is understanding what the Demo Data plugin provides for case types. It ships with a set of sample case types to reflect common customer-service workflows, including a case type for products and, in addition, a case type for orders. That’s why the statement describing an Order case type in addition to product is the best fit: it accurately matches the demo data setup, enabling you to test both product-related and order-related scenarios. The other options imply only product, or add contract or billing as case types, which doesn’t align with what the demo data typically includes.