Which of the following is a code for the Customer Service Social Integration plugin?

Prepare for the CIS-CSM Exam with detailed questions and explanations. Hone your skills with multiple choice questions designed to ensure success. Guide your preparation with ease.

Multiple Choice

Which of the following is a code for the Customer Service Social Integration plugin?

Explanation:
Understanding how plugin identifiers are named helps here. For the Customer Service Social Integration functionality, the system uses a concise namespace as the plugin code, com.sn_cs_social, which serves as the unique identifier you’d reference when enabling or loading the plugin. Longer variants like com.sn_cs_social_integration or com.sn_cs_social_connector usually point to specific subcomponents or related features, not the main plugin identifier. So com.sn_cs_social is the correct code to reference for this plugin. If you ever doubt, check the plugin manifest or the list of installed plugins in your instance to confirm the exact code used.

Understanding how plugin identifiers are named helps here. For the Customer Service Social Integration functionality, the system uses a concise namespace as the plugin code, com.sn_cs_social, which serves as the unique identifier you’d reference when enabling or loading the plugin. Longer variants like com.sn_cs_social_integration or com.sn_cs_social_connector usually point to specific subcomponents or related features, not the main plugin identifier. So com.sn_cs_social is the correct code to reference for this plugin. If you ever doubt, check the plugin manifest or the list of installed plugins in your instance to confirm the exact code used.

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