Out-of-the-box. cases are automatically closed after how many days?

• A. 3 days
• B. 5 days
• C. 10 days
• D. Cases are not automatically closed by default

Answer: (D)

In this scenario, remember that the system’s default behavior doesn’t include automatic case closure after a set number of days. A case remains open until someone explicitly closes it, or until you implement your own automation to close it after inactivity. If you need auto-closure, you’d set up a flow, Process Builder, or another automation to check for aging or inactivity and then close the case accordingly. Because there’s no built-in, default auto-closure, the correct understanding is that cases are not automatically closed by default.