How can you debug a matching rule or assignment rule?

• A. Checking matching rules order of execution to look for collisions
• B. There is no way to debug a matching rule/assignment rule
• C. "matchinRuleProcessor" script include is the core logic, you can add a breakpoint there
• D. You can call the matching engine through background scripts

Answer: (A)

Debugging a matching or assignment rule comes down to how the engine picks a target: it evaluates rules in a defined sequence and uses the first one whose conditions are met. If multiple rules could apply to the same record, a collision happens because the outcome is determined by which rule appears first in the order. So the best way to diagnose unexpected routing is to inspect the order of execution and look for overlapping conditions between rules.

Review the rules in their execution order, verify that their conditions are as specific as needed, and adjust the sequence or tighten conditions to prevent multiple rules from firing for the same scenario. You can also test with representative records and enable the matching engine’s debug logs to see exactly which rule fires and why.